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Writing & Speaking at Work, 5th ed.
by Edward P. Bailey
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Chapter 1, What Is Good Writing?
Chapter 2, Developing a Good Style
Chapter 3, Using Examples and Comparisons
Chapter 4, Making Your Page Look Inviting
Chapter 5, Making Your Main Point Easy To Find
Chapter 6, Preparing Executive Summaries
Chapter 7, Illustrating Your Ideas
Chapter 8, Getting Beyond Periods and Commas
Chapter 9, Learning Commonsense Rules
Chapter 10, Making the Most of E-mail
Chapter 11, Writing for the Web
Chapter 12, Preparing a Resume and Cover Letter
Chapter 13, Documenting Your Sources
Chapter 14, What Is Business Speaking?
Chapter 15, Using Good Techniques of Delivery
Chapter 16, Developing a Clear Structure
Chapter 17, Designing Visual Aids
Chapter 18, Giving a Presentation Using a Computer
Chapter 19, Rehearsing, Setting Up the Room, and Overcoming Nervousness
Chapter 20, Preparing an Annotated Presentation
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